Level-A, -B, -C Learning

Three interrelated levels of learning, developed by Douglas Engelbart, that together form a schema for individual and organizational learning. Level-A learning represents the knowledge acquired by front-line workers as they engage in their practice. Level-B learning occurs across individuals within an organization. Level-C learning is orchestrated by a network hub and coupled with appropriate technologies to support rapid communications across distributed sites. This confluence is what enables the network to accelerate how it learns to improve.